Help with Wearform

Most answers are here. If yours isn’t, send a message. You don’t need to be signed in.

Quick answers

My image failed

Its credits came back automatically; you’ll see the line in your account’s credit history. If images keep failing with the same photos, send us the look’s name.

I paid but can’t see my credits

Payments can take a minute to confirm. Open Account to refresh your balance. If the credits still aren’t there after a few minutes, send the purchase date and amount. Please don’t pay again.

The sign-in email hasn’t arrived

Check spam, and open the link in the same browser you asked for it in. Each link works once, so request a fresh one if it’s been used.

The image doesn’t look like me

Try the Original pose, which changes your photo the least, or Studio quality. For your first image, choose Not really under the image, then Face or body changed, and we return its credits.

Delete my photos or account

Remove looks and photos from your lookbook yourself. For account deletion or a question about your data, choose My account below.

Send a message

Loading…